Why Lifeline?

​

When you experience a fall, medical issue, or other emergency, every second counts. If you are along, delayed medical care can jeopardize your recovery and your independence! The Philips Lifeline Medical Alert Service provides simple, fast access to help 24 hours a day, 365 days a year.

​

How the Lifeline Service works:

​

1. Summon Help

​

Simply push your Lifeline Help Button at any time to connect to our 24/7 Response Centre. (Note: if you the AutoAlert option, you will get an added layer of protection as your AutoAlert Help Button will automatically place a call for help if a fall is detected and you are unable to push your button).

​

2. Hear a reassuring voice

​

A Lifeline Response Associate will access your profile and assess the situation.

​

3. Know help is on the way

​

An Associate will contact a neighbour; loved one, or emergency services based on your specific needs, and will follow up to confirm that help has arrived.